Loan Origination Software from INTEGRA Software SystemsLoan Software for Mortgage Loan Origination  
"INTEGRA's product validation and product comparison functionality sharpened our abilities and improved the accuracy of processing every loan at each step in the process and made it a lot easier for our loan officers."
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Brian Coleman, VP of Sales, Union National Mortgage

Frequently Asked Questions

INTEGRA Sales FAQ's

Q: How much does your software cost?
Q: Is this an annual charge?
Q: I am an upstart mortgage broker; will your software work for me?
Q: How does the price of Destiny compare to what your competitors offer?
Q: Do I have to pay separately for the Commercial Loan and Consumer Loan functionality?
Q: Is training and implementation included?
Q: Do you license your software by concurrent users or individual users?
Q: What happens when we need more licenses?
Q: What is Annual Software Maintenance?
Q: What’s included in Destiny?
Q: Do you sell your software by modules?
Q: How can we see a demo of the Destiny software?
Q: What other software do we need?
Q: Is Destiny accessible over the Internet for my users?
Q: How long will it take for us to “go live” with the software, once I have purchased it?
Q: Who does the training and where is it done?
Q: Will we outgrow your Destiny software?
Q: Can we customize your Destiny software or does INTEGRA have to do the customization?
Q: Do you have an established Users’ Group?
Q: Can we interface to other third parties and service providers?
Q: What about all of the documents that I need?

 

Q: How much does your software cost?

A: The price of the Destiny software is based totally upon the number of people who will be using it. Get a price quote for your lending business.

Q: Is this an annual charge?

A: No; this is a one-time charge that is split up into three payments.

Q: I am an upstart mortgage broker; will your software work for me?

A: Yes. We would suggest our DestinyXpress product for upstarts.

Q: How does the price of Destiny compare to what your competitors offer?

A: While we don’t sell our software on price alone, INTEGRA’s Destiny loan origination software is very competitively priced based upon the features and functionality that we offer.

Q: Do I have to pay separately for the Commercial Loan and Consumer Loan functionality?

A. No it is included in the cost of the software and is based upon the number of concurrent users.

Q: Is training and implementation included?

A: No; training and implementation services are additional and are calculated based upon the needs of each individual client. Read more about INTEGRA Services.

Q: Do you license your software by concurrent users or individual users?

A: We license on software based upon the number of concurrent users. For example, if you have 100 employees, you may only need 65 or 75 licenses—since all users will not be using the software at the same time.

Q: What happens when we need more licenses?

A: It’s very simple. You call our customer support department and we can have the new licenses activated in minutes.

Q: What is Annual Software Maintenance?

A: Annual Software Maintenance is a charge that provides for the continual upkeep of the software. This includes all enhancements, compliance updates and bug fixes. It also provides you with unlimited Customer Support. Currently, the rate is 20% of the cost of the software per year.

Q: What’s included in your Destiny software?

A: Read about the comprehensive loan origination software functionality that we deliver.

Q: Do you sell your software by modules?

A: No; unlike other vendors, we provide one product, and all functions/features are included.

Q: How can we see a demo of the Destiny software?

A: Just go to the Request A Demo page and sign up, and we’ll schedule a Destiny demonstration at your convenience.

Q: What other software do we need?

A: The only other required software is the database software such as Oracle or SQL Server and standard Windows Server and Workstation software. Read more about our Technical Specifications. We provide A to Z functionality and everything is developed in house—and in the USA.

Q: Is Destiny accessible over the Internet for my users?

A: Completely. Nothing has to be installed on any workstations or for any remote users. Read more about providing web access for your staff and broker partners.

Q: How long will it take for us to “go live” with the software, once I have purchased it?

This truly depends upon your needs and the scope of the project, and we will provide a projected “go live” date once a project plan is in place. Read more about INTEGRA training and implementation.

Q: Who does the training and where is it done?

A: We provide you all of the necessary training, and training is usually conducted on your site or sites.

Q: Can we customize your Destiny software or does INTEGRA have to do the customization?

A: Either or both. Many of our customers do their own customization. Read more about Destiny Configuration and Customization . If you are short on development resources, INTEGRA has a complete department that caters to your customization needs.

Q: Will we outgrow your Destiny software?

A: Never; we have clients that have grown from 35 employees to over 1,500 and they still use our software. Our software will grow with you.

Q: Do you have an established Users’ Group?

A: Yes. We have a Users’ Group that operates independent of INTEGRA and develops priority issues for INTEGRA to address. In addition we have a formalized Annual Users’ Conference each spring. Read more about how INTEGRA facilitates communications with our clients.

Q: Can we interface to other third parties and service providers?

A: Absolutely. Our architecture is open allowing you to connect to virtually any other third party. We provide many of these interfaces for free as a standard part of every transaction. See our list of Partner interfaces

Q: What about all of the documents that I need?

A: We have partnered with Wolters Kluwer (VMP) and Harland GreatDocs to provide the standard documents required for any state—as well as other 3rd party Doc Prep providers. In addition, we or you can design custom documents to meet your needs—or help you design your own.

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