|Monday May 29|
"We've learned a lot from other INTEGRA clients, and it really helps us all to weigh in together and influence INTEGRA's development priorities. INTEGRA has a very capable staff, and they are very open to clients and our needs."
Charlotte Schrick, AVP of Secondary Marketing, Bank of Blue Valley
As mentioned, Destiny “configuration” requires neither software programming skills nor anything more than fundamental training to change your Destiny loan origination system—to make your own adjustments to Destiny. We've designed Destiny so that, typically, 75% of most clients’ “custom” needs can be easily done at the configuration (non-programming) level—after only some initial Destiny training.
But sometimes you may need more substantive additions or modifications to your own Destiny loan origination system: e.g. complex screens, custom fields, forms and documents, business rules, web/html pages, interfaces, etc. There are few limits to what you can decide to customize within Destiny.
If you have the IT programming staff and want to make these customizations yourself, INTEGRA provides a standard set of powerful (API) tools that enable your developers to handle the more detailed customization needs that you may have. Or if your staff is swamped—or you would simply rather have INTEGRA help you develop and implement other additions to Destiny without adding new FTE’s—we have the experienced mortgage software developers to help in any project. INTEGRA routinely provides the following software development services to our clients:
(either on site/off site or both by INTEGRA staff) e.g., wherein INTEGRA develops the custom software—
Custom Business Rules/Formulas
(either on site and/or off site) wherein the client is seeking guidance for their own customization: planning their project and identifying best approaches/issues before the software goes live:
Custom Project Design
INTEGRA provides a list of custom development projects on our web site. Clients can review projects and determine the minimum purchase of development hours required for a similar project. These hours are spent modifying the project to fit the client’s custom needs
INTEGRA provides the current guidelines for specified investors and products. The client then maintains these guidelines in their system, but this gives them a starting point for ongoing maintenance.
This requires that the client purchase investor specific product guidelines. INTEGRA maintains these guidelines for the client on a monthly basis.
Any custom work done by INTEGRA is fully supported and kept in compliance—and is often subsequently rolled out to the full INTEGRA client base.
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